We use SSL certificates to ensure that your transaction is secure. When starting the checkout process, check that the padlock icon appears in your browser and that the address starts with "https:".
We are always happy to help, so if you require any further information on your order or any of our products then please email us on email@example.com
Prices include VAT (where applicable). Delivery costs are calculated when you checkout.
Most orders are sent by Royal Mail First Class and will be posted within two working days of the order being placed. If for any reason your delivery is delayed we will contact you.
If you want guaranteed next day delivery please select this from the delivery options in your basket. This service is available Monday to Friday, between 10am and 1pm.
We ship to the all countries world wide with a flat rate of £8.95 within Europe and £12.95 for the rest of the world. If you cannot find your country listed then please e-mail us at firstname.lastname@example.org with what you'd and where you would like it posting to we will add it to the list.
If you live to far away too visit one of our beautiful stores then check out our online store. However if you prefer to order over the phone then please call 01789 263322 between 10am and 5pm Monday through to Sunday and we will be happy to help you.
Unfortunately our gift vouchers cannot be used online, but do not fear!. If you would like to redeem your gift voucher then we are more then happy to take your order over the phone. Just have your gift voucher at the ready and call us on 01789 263322.
You will receive a confirmation email once your order has been placed. Please note this email is only an acknowledgement that your order has been received; all items are subject to availability. If for any reason we are unable to fulfill any part of your order we will email you to let you know.
If you need to make changes to your order please email or call us so we can make the necessary changes. Include your order number, name and address so that your query can be dealt with as efficiently as possible.