Free Postage on UK orders ver £50

Terms and Conditions

Please read the terms and conditions before placing your order.

Before placing an order, if you have any queries relating to these terms and conditions, please contact us.

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.

Prices and delivery

The prices for any products will be as quoted on our website, prices include VAT (where applicable). Delivery costs are not included but will be calculated based on weight when you checkout.

Orders are sent 1st Class Royal Mail post and will be posted within two working days after the order has been placed. If for any reason your delivery will take any longer to arrive we will contact you.

If you want guaranteed next day delivery please contact us on 01789 261 669 or e-mail shop@aspirestyle.co.uk as there will be an extra charge.

Returns policy

If for any reason you are unhappy with your purchase you can return it for an exchange or refund within 14 days of delivery, providing it has not been worn or used and is in its original packaging.

To return an item, please place the item in its original packaging, include the delivery note and state whether you would like an exchange or refund and the reason for return. If you do not include the delivery note we may be unable to trace your order. Please send all returns to:

Returns
Aspire Style Ltd
24 Wood Street
Stratford upon Avon
CV37 6JF

We advise that you return things using a recorded delivery for your own protection, we cannot take responsibility for any items lost in transit. 

In the interests of hygiene we do not offer refunds on pierced jewellery unless they are of unsatisfactory quality or unfit for purpose.

 

Faulty goods

If the goods are faulty or being returned due to our error we will refund any costs incurred in returning the items. If the purchase was not faulty we can only refund the cost of the product and not postage.

If the purchase was made by credit card refunds can only be made to the card used originally to make the purchase.

Product Information

We display as accurately as possible products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will reflect the colour of the product on delivery.

We will take all reasonable care to ensure descriptions and prices of products on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Goods are subject to availability. As there is a delay between an order being placed and packed for delivery the stock levels may have changed. If an item you ordered becomes out of stock we will notify you as soon as possible.

Prices are subject to change without notice. Prices are inclusive of VAT (where applicable).

All measurements are approximate, and unless stated, sizes indicated are UK sizes.

Occassionally our retail stores run promotions which may not be available on the website or we may run special offers online that are not available in store.

Privacy policy

Your consent

By using our website, you consent to the collection and use of this information by us.
If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we
disclose it.

Information that Aspire requires

We only require information that enables us to process your order.

If you send an email, your email and address will be retained so that we can respond to your message and confirm your order.

You can accept or decline to receive our newsletter and you can unsubscribe at any time by using the email address at the bottom of the newsletter.

You are able to withhold all personal information that is not required to complete the order transaction. We do not collect any sensitive personal information in line with the Data Protection Act 1998. Personal information will only be held for as long as it is needed for the purpose it was collected.

We only allow authorised personnel access to personal information you provide.

We will not provide your data to any third party unless they are required in fulfilling your order.

Situations are required to share your information

We work with other companies to perform functions on our behalf and may require to share the personal information we learn from you with other parties in the following situations:

Agents: Examples include fulfilling orders, delivering gifts, sending postal mail and e-mails, processing credit card payments and providing customer services. Such companies will have access to personal information needed to perform these functions and only have access to information required for that purpose and may not use it for any other purpose.

Business transfers: We are continually trying to expand and improve our business and we may sell or buy businesses or assets in these transactions. Customer information is generally one of the transferred business assets in these situations and in the event Aspire Style Ltd or substantially all of its assets are acquired, customer information may be one of the transferred assets.

We require those companies to comply with our privacy policy, and they may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation. We may also release information where required to do so by a legal authority

Cookies

Cookies are small pieces of information that are stored on your computer's hard drive by your browser.
Our cookies do not contain any personally identifying information but allow us to provide features to make shopping on our website easier.